This 2024 LHPH Summit discussion highlights the importance of tracking cash flow, delinquency, and the time it takes to recondition vehicles for frontline readiness. Other significant KPIs mentioned include collection efficiency, time to break even on a car, and the grading of customers based on deal quality. The panel emphasizes the need for staff understanding and awareness of these metrics to drive dealership success. The experts also talk about strategies for measuring collector performance and managing inventory age. Checkout the YouTube video to listen in on this deep dive into weekly KPIs.