CREATING FINANCIAL FLEXIBILITY ONE DEALER AT A TIME
5 CUSTOMER RETENTION OPPORTUNITIES WHEN LEASING
Eyo Toe | December 7, 2021
How many of your customers are recurring customers? An LHPH program gives your dealership 5 major opportunities to not only develop a good relationship with your customer but also set them up to lease their next vehicle with you. Some of these opportunities include:
when a customer brings in their vehicle for maintenance
communication through transactions and collections
trade up incentives
when the customer bring s back the vehicle at the end of the lease
(if) the customer decides to buy the vehicle for it’s residual value
As the market continues to be competitive, a leasing program encourages you to have an ongoing relationship with customers through leasing them a newer more reliable vehicle for a price they can afford.