CAPITAL FOR THE LHPH INDUSTRY

CREATING FINANCIAL FLEXIBILITY ONE DEALER AT A TIME

5 CUSTOMER RETENTION OPPORTUNITIES WHEN LEASING

Eyo Toe | December 7, 2021

Customer-Retention-

How many of your customers are recurring customers? An LHPH program gives your dealership 5 major opportunities to not only develop a good relationship with your customer but also set them up to lease their next vehicle with you. Some of these opportunities include: 

  • when a customer brings in their vehicle for maintenance 
  • communication through transactions and collections 
  • trade up incentives 
  • when the customer bring s back the vehicle at the end of the lease 
  • (if) the customer decides to buy the vehicle for it’s residual value 

As the market continues to be competitive, a leasing program encourages you to have an ongoing relationship with customers through leasing them a newer more reliable vehicle for a price they can afford. 

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